HR MANAGEMENT 4
Exit interviews have various advantages and disadvantages. However,research has indicated that the advantages are more than thedisadvantages and therefore every organizations should have exitinterviews. To start with, exit interviews are a sure way of pointingout to the various challenges that employees in the organizationmight be facing. It gives the management an opportunity to addressthese challenges. Exit interviews are also a perfect way of retainingthe best employees through addressing the various challenges theymight be facing. The organization is notified of it weaknesses andtherefore given an opportunity to improve before other employees canleave. Exit interviews are a way of showing employees that they arevalued and their opinions are valid even when they are leaving theorganization. The primary disadvantage is the cost implicationsinvolved in conducting the exit interviews. They are also timeconsuming and employees might lie as to why they are leaving theorganization. It is therefore prudent for the organization toimplement the exit interviews since they are beneficial to theorganization.
Exit interview process should involve the location of the interview,the interviewer, the length of the interview and its nature, as wellas the timing of the interview. It is also prudent to have thequestions for the interview in place. To start with, the interviewshould be conducted at least one to two months before the employeeleaves the organization. This is as a strategy to ensure that theemployee passes his special skills to other employees before he orshe leaves. Managers from the department where the employee wasworking should conduct the exit interviews. This is because they havesufficient information about the operations at the department and thewelfare of the employees in such a department. The managers shouldlater present the data collected to senior management.
The interview should be both oral and also employees can bepresented with written questions to answer. The interview questionshold comprise of the following among others.
Explain what the management has to do to avoid turnover in the future
Is salary a factor in the decision you have made?
State other factors that influenced your decision to leave the organization
How was your experience working for this organization?
Can you recommend other people to work for this organization?
These questions would ensure that the organization has sufficientdata to make decisions regarding the welfare of the remainingemployees.
Executives and managers has a responsibility to their stakeholders.It is useful to state that the stakeholders comprise of thecustomers, fellow workers, the society, government,shareholders/stockholders and their business partners. Executives andmanagers are tasked with the responsibility of ensuring that thestockholders get their returns. Clients must get quality products andservices delivered by the organization. The executives are alsoresponsible to their suppliers, distributors and they must ensurethat the organization abides by the government rules and regulations.
If a company does something that injures society such as oil spill,it is prudent to first admit the mistake and apologize to theaffected people. The second step would be to clear the danger such ascollecting the oil spill. In order to maintain the good rapport withthe society, it is useful to carry out damage assessment andcompensate the society of any loss they might have incurred.
It is wrong and unethical for the hospitality industry to havedifferent rules for different employees. It is essential to haveuniversal rules applying to every employee since they are working forthe same organization. This will eliminate any form of discriminationand this will enable the senior managers to enforce the rules sincethey are abiding by the same rules and are behaving as the junioremployees.
Nice people do not necessarily finish last. However, it is essentialto be aggressive and confident in championing ones goals. It isprudent to remain honest, kind, creative and committed to onesduties. It is evident that this would pay ultimately and one willachieve permanent success.
Whatever is good for business is not always good for society. Forinstance, the primary goal for any business is to make profits. Thisimplies that the business will inflate the prices which is a badthing for the society. Additionally, the society would wish that thebusiness employs as many people as possible. However, this is notgood for business due to the cost of hiring.
I believe that there is no good time to falsify or bend rules in anorganization despite being asked by the boss. It all comes back tobusiness ethics where honesty is paramount. It is useful to alwaysremain honest and committed to the rules of the business.