Roles and Functions

Rolesand Functions

Rolesand Functions

Managementis among the key factors that determine the success of organizations,including those that operate in the health care sector. Management inthe health care industry is divided into four major functions,including planning, organizing, controlling, and organizing(Thompson, Buchbinder &amp Shanks, 2000). However, there are twoother functions (decision making and staffing) that are integratedwithin the main functions. The ability to use the four functions toachieve the goals set by the organization make a distinction betweeneffective and ineffective managers. This paper will focus on howthese functions are applied in the management of other people and themanager’s role in a diversified health care sector.

Applicationof functions in the management of others

Planningis a key function that involves the establishment of organizationalgoals as well as strategies for that can help managers in achievingthe goals. After setting goals and strategies, managers then breaksthe organization into departments and teams that are assigneddifferent responsibilities (Hartzell, 2014). In overall, planninghelp managers ensure that all components are incorporated into theorganization’s long-term and short-term goals.

Afterplanning, managers should embark on the function of the organizing inorder to ensure the successful conduct of the business operations.The process of organizing requires managers to design and implementsuitable structures that can facilitate a smooth flow of operationswithin the health care facility (Hartzell, 2014). In addition, thefunction of the organization ensures that departments and divisionsare strategically situated, funded, and staffed to performefficiently.

Theleadership function involves setting the pace and serving as anexample to the junior members of staff. Members of staff in thehealth care sector respond to and follow personnel at the managementlevel (Hartzell, 2014). Leaders are expected to establish a cordial,but a professional environment within the organization. They alsoensure that all teams and individuals understand their duties in thebroader health care organization.

Thefunction of controlling in the health care sector is quite imperativegiven that professionals working in this sector address problems thataffect human beings directly. Controlling may involve the evaluationof the goals set by the organization against the results in order todetermine if the firm achieved its pre-determined objectives(Hartzell, 2014). The control function helps the managers inadjusting their operations in order to enhance quality and help theorganization pursue its mission and objectives.

Rolesof leaders and managers in a diversified health care sector

Thefour managerial functions remain relevant even in organizations witha diverse workforce and client base. However, leaders and managersare expected to ensure that diversity in terms of culture, religion,ethnicity and other social characteristics does not hinder theprocess of delivering quality care. Managers and leaders achieve thisby organizing training programs that seek to enhance the competenceof the members of staff in delivering care in a diverse environment(Chase 2015). Managers and leaders play the role of developingpolicies that facilitate the inclusion of all people.

Significantaspect related to management in the health care

Allother management functions are standard across sectors andindustries, but the management of diversity is quite a uniquechallenge in the health care sector. At the end of the course, Iwould like to have adequate skills that will me manage or work with adiverse workforce and serve a diverse clientele. This is becausediversity is more likely to continue increasing than reducing, andthe lack of competence in its management will render me irrelevant inthe health care sector.


Managementis a critical process that is inevitable across sectors andindustries. It includes different functions, such as planning,organizing, controlling, and organizing. All these functions areimportant, but they should be carried out in phases. The key roles ofleaders and managers in a diversified health sector include thetraining of employees in the management of diversity and thedevelopment of policies that facilitate the inclusion of peopleirrespective of their social characteristics.


Hartzell,S. (2014). Four functions of management. Study.Retrieved July 12, 2015, from

ChaseD. (2015). Opportunityand diversity report card: Health care industry.Washington, DC: National Association for the Advancement of ColoredPeople.

Thompson,M., Buchbinder, B., &amp Shanks, H. (2000). Anoverview of healthcare management.Sudbury, MA: Jones &amp Bartlett Learning LLC.