Emotion Management Question 2




  1. Why is emotions management important in a nursing job

Nursingis a highly challenging profession in terms of experiencingtraumatizing events which greatly impacts on both the nurse’s andpatient’s emotions making Emotion management a crucial aspect forthis job. From case study 4.2, Lisa Salvatore, a nurse who attends topatients with burns claims that her job as a nurse does not onlyentail supporting their physical needs but more importantly, offeringthem emotion support. According to Lisa, by supporting patientsemotionally, a nurse is able to treat something on the inside whichmight be more bothering compared to the physical injuries. Byconnecting with patients emotionally, patients gets to open up totheir nurses and share with them their inner most worries and fearsabout their conditions and in this way, a nurse is able to know howbest to handle his/her patients.

Emotionmanagement is not only beneficial to the patients but also to thenurses as well. From the case, Damiani a nurse at Centralstatehealthcare system indicates that, as a nurse, she struggles with herown emotions on daily basis. She testifies that as a nurse, one willalways face various challenges that will greatly impact on one’semotions and hence finding a way to effectively manage emotions isessential for every nurse. Shandil, a nurse who works in a Combathospital and her daily chores revolves around taking care of solderswith serious injuries argues that, if a nurse or any other medicalpractitioner fails to manage emotions, she might develop a conditionreferred to as Secondary Traumatic Stress Disorder. It is thereforeimportant for a nurse to manage his/her emotions in order toeffectively carry out her duties as a nurse and be able to connectemotionally with the patients.

  1. In what ways does medical staff alter the emotions of their patients?

Nursesand medical staff often impact on the emotions of their patientseither positively or negatively. According to McShaneand Von Glinow (2013), medical practitioners must be trained and beconversant with their organizational behavior, in order toeffectively manage patients emotions. From case study 4.2, Damianisets a good example of how a nurse can positively impact on apatient’s emotions. One of Damiani’s cancer patients insists ongoing to Mexico but because of her condition, he cannot make it.However, Damiani impacts on his emotions positively by bringingMexico closer to him by inviting his family and changing a visitor’slongue to brighten the face of the patient. As a nurse one must beable to learn the emotional needs of patients and be creative enoughto come up with strategies to meet those needs. Managing the emotionsof patients, especially those suffering from acute illnesses,positively impacts on their recovery (McShane and Von Glinow, 2013).

Onthe other hand, a nurse who is not proficient in her profession mayunknowing impact negatively on a patient’s emotions, greatlyimpairing his /her recovery. Out of fatigue from difficult tasks,sometimes a nurse may pose some questions such as “why can’t youfinish this meal?” Such a question may be interpreted by someonefacing challenging health conditions wrongly hence negativelyaffecting his/her emotions. It is therefore necessary for nurses tomanage their own emotions effectively, in order to handle theirchallenging and difficulties roles without negatively impacting ontheir patients’ emotions.


McShane,S. L., &amp Von Glinow, M. A. (2013). Organizationalbehavior(6th ed.). New York, NY: McGraw-Hill/Irwin